Support
We reply to every message, usually within two working days.
Email us at support@wabbi.fit and we'll help. If you're reporting a
problem, telling us your username and what you were doing when it happened gets you a faster answer.
Common questions
- I forgot my password. Tap Forgot password on the sign-in screen and we'll email you a reset code.
- I didn't get my verification email. Check your spam folder, then tap Resend on the verification screen. Mistyped your address? You can correct it there too.
- How do I import my Apple Watch workouts? Settings → Connected Devices → Apple Health → Connect, then allow access. Imported workouts keep their real duration, heart rate and calories, and won't duplicate a session you already logged.
- Someone is behaving badly. Use the ••• menu on any post, profile, comment or message to report or block them. We review every report and act within 24 hours.
- How do I delete my account? See deleting your account.
- I run a studio. Get in touch from the home page and we'll show you how Wabbi works for studios.
Still stuck?
Email support@wabbi.fit — a person reads it.